Skyline Lofts Apartment Homes

5 Replies to “Skyline Lofts Apartment Homes”

1. This is an update to our former one star review. A more balanced look at the complex.

   Pros:
   – Location really can’t be beat. Trust me, we’ve looked. And even after trouble we ran into with Skyline, the location alone is worth staying.
   – Space. You don’t get the kind of space Skyline offers at very many downtown apartments. 887 sq. ft. for the “1 bedroom without a door” studio.
   – Other things: people who live here are super nice, never have to worry about bugs, and if you care about pools, they have one of the nicest ones around.

   Cons:
   – We dealt with an extremely frustrating maintenance issue with our toilet from February to May (our one star review for most of the likes on this post). It was poorly mishandled by the office BUT I appreciate their effort in trying not to make us feel awkward once it was settled. I almost stopped going to any community events, but Robert has made it feel comfortable for us to still be involved in the community.
   – Overpriced. It’s just an old building. There’s brand new luxury apartments that offer more for the same price if not cheaper. Some apartments are renovated and newer. Ours is old so the wear and tear on the carpet is visible. For the price, I would expect a nicer place.
   – Pet owners don’t always clean up after their pets, so it’s common that elevators or grounds smell like pee/poop.

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2. Living at Skyline Lofts has been an extremely pleasant experience. My boyfriend and I currently live in a Gallery layout apartment and absolutely love it. Great use of space, awesome industrial look, & a great balcony. The staff at Skyline is phenomenal, they are very attentive, respectful, and personable…especially Robert! I also love how much storage space the unit has and the storage space on the balcony. The balcony storage is great for keeping my bike away from the elements. The only downside we have experienced living here is the elevators tend to break down frequently. Otherwise, keep up the great work Skyline!

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3. I feel that having now lived here for two years and having just renewed my lease for a third year, I can write a pretty comprehensive, honest opinion about Skyline Lofts.

   As a former law student, I was initially drawn here due to the close proximity to the campus. It was between Skyline and its neighbor, The Met. I ultimately chose Skyline because of the concrete walls and ceilings that separate each of the units, which makes it so I hear very little of my neighbors, compared to dry wall where you can sometimes hear a sneeze. So that aspect is great.

   Next, the staff is great as well, both the front office staff and the maintenance staff. The maintenance team, and in particular, Randy, are super responsive and professional. They respond to any maintenance request I have within 1-2 days. I have a leak in my ceiling due to the emergency sprinkler system, and that took a few days to fix because they had to call in people to repair the pipe and the drywall. However, the process was not burdensome and they even paid to have all my carpets cleaned afterwards.

   Moreover, the front office staff is great. If you have someone that needs to get into your apartment, or get into your car, you can leave your keys with them and they will make sure they get to the right person. They also are super responsive with respect to any other issue.

   Parking here is great too. However, you do have to pay a $30 monthly fee for it. But there is plenty of parking reserved for residents as well as parking reserved for guests. Guests just need a parking pass from the office, which is painless to get. A lot of places downtown barely have dedicated parking for the residents, much less their guests.

   The ONE complaint I have is that for 300-something unit, 8-story building, there are only two elevators, one on each side of the complex, each with a history of breaking down, though USUALLY not at the same time. This can become super inconvenient. However (knock on wood), this hasn’t been a problem for a couple months now.

   All in all though, Skyline is great. Never have I renewed a 12-month lease twice, so that says something. Oh, they also have free food on First Fridays and free yoga classes as well.

   Thanks, Skyline!

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4. Although I did not follow through with my residency application, forfeiting my fees, I liked the look of the location and the text (email) communication between the leasing staff and I. I would have easily given this complex a 5-star rating otherwise.

   However, I was annoyed that I felt like I had to reiterate everything the leasing agent and I had already discussed via email, which should be in their notes or something. I’d been in contact with the same staff member for about a full day, then we talked over the phone to briefly discuss my financial stand-point and approach to make sure it would fit their Qualifying Criteria (it did) on an applicant taking up a term-based binding financial agreement for a place of residence. Yet, this individual did not seem to recall any of the important information on my personal residency application and financial inquiries as I was mentioning the key information to try to recall her memory/notes. I was kind of baffled and almost hung up. As a business, someone should be able to give you their name and you have all their important/key information readily available with a quick search or glance at your notes, if not memorized. As I was trying to approach the financial conversation in detail over the phone for their understanding and approval, the staff member seemed to brush it off quickly answering in a way as if i was taking up to much time talking about this or as if I should know everything and that it was all cut and dry. I get that this complex is a business and source of income for the staff, but its also my expenses and potential residential management on a term, so I would have really appreciated a more curious approach from the staff member on the personal financial matter.

   Additionally, I also had specified my move-in time period, which was almost accommodated for: The Leasing agent said they could do check-in one-month before my preferred time-frame. However, my current complex lease agreement doesn’t end until over a month after that date, so if i moved there at that time I would have TWO residential monthly rent payments ($1,240 + $1,220=$2,460; as a full-time independent student who literally just found a job despite the economic slap of COVID-19…? no way.). They compensated this by offering a one-month free waiver to my account. Awesome! THANK YOU!!! =D –> The problem: The last email I had sent (after completing the application the night before it was approval and while I was still interested in the location) I specifically stated I could ONLY swing this move to their complex at this time if/when I had this waived fee, among other things, in writing BEFORE I sign any lease agreement. (I should have also waited on this before completing the application and throwing my application fee money at them: $250 for a person to glance at a page for 2-seconds or send it to someone who will.) The first approval Welcome Home Letter I received did not factor this waived fee into the agreement. Fortunately, although still uninterested in the property due to personal dis-interested in the commute time from this location to ASU-Tempe campus 5-days a week, after reaching out about the waived fee not showing up on the letter the leasing staff did send a new offer letter with the one-month waived via the “concession.” Again, thank you so much for re-accommodating this.

   All in all, I’m sure this location is perfect for almost anyone, and likely would have been for me too if I attended Downtown Phoenix Campus rather than Tempe. Yes, I know, I should have made this conclusion way before all this. lol. Win some, lose some.

   Best of luck to Skyline Lofts and all current and future residents! 🙂

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5. Pros: Great staff. Great location. Pool areas is very nice.

   Cons: If you like to sleep past 5am this place isn’t for you. Constant loud construction. Guest parking is very limited and cars often get towed. Gym is pretty small. No additional common areas or work zones. Lack of communication via office (aka no newsletter or updates).

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